If you ever need help using Phonemos - whether it’s a technical issue, a feature question, or feedback - you can reach our support team quickly and easily.
How to Raise a Support Ticket
There are two simple ways to get in touch with us:
Submit a ticket via our support portal: Just fill out the form at https://jira.linkyard.ch/servicedesk/customer/portal/6 with your issue or question, and we’ll get back to you as soon as possible.
Send us an email: Write an email to support@linkyard.ch, you can describe your issue directly in the email, and we’ll create a support ticket for you.
💡 Tip: Include helpful details
To help us assist you faster, please include:
A short description of the issue
The URL or title of the affected Phonemos page
Screenshots (if helpful)
Your browser and device (e.g. Chrome on Windows 11)
Steps to reproduce the issue (if applicable)
We’re happy to help and usually respond within one business day. Your feedback also helps us improve Phonemos for everyone.
Thank you very much for using Phonemos!
— The linkyard Team